Director of Client Relations
Susan’s dedication to her clients and their needs, and a commitment to reduce the cost of health care is her trademark. With more than 20 years of self-funded experience, she joined Premier with experience working at a national third-party administrator as the director of cost containment. She has also worked for a Medicare/Medicaid HMO as the director of provider data management, working with physician contracts.
Susan’s expertise in claims management, cost containment, stop loss, contract negotiations and vendor relationships allows her to work on behalf of her clients to reduce their future claim costs. Her experience in hospital bill negotiation, network contracting, transplant negotiations and wellness initiative provides her clients with additional resource to reduce their costs.
As Susan continues to strive to provide the best service for her clients and their plan members, she believes that changing the behaviors that drive medical costs through wellness programs and initiatives, is the best way to a healthier plan.
If you have a question for Susan or any of our other team members, please contact us today!
1416 Sweet Home Road
Suites 5 & 6
Amherst, NY 14228
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